VOVORAY

Privacy Policy

What we collect, why we collect it, and the choices you have. Last updated: August 18, 2026.

What We Collect

  • Contact and delivery details you give us when ordering: email address, shipping address, name.
  • Order details: what you bought, amounts paid, order status.
  • A cart session identifier (stored in your browser) so your bag survives page reloads.
  • Usage data about how the site is used (pages viewed, interactions), collected to fix problems and improve the experience.

We do not collect payment card numbers ourselves — payment is handled by our payment providers.

What We Use It For

  • Fulfilling your order: payment confirmation, delivery, returns and guarantee claims.
  • Supporting you when you contact us.
  • Understanding what works on the site so we can improve it.
  • Preventing fraud and abuse.

Who We Share It With

Only the service providers needed to run the store — payment processors, shipping carriers, and hosting / analytics infrastructure — and only what each needs to do its job. We do not sell your personal data.

Your Rights

You can ask us to access, correct or delete the personal data we hold about you, subject to what we must keep for completed orders (tax and accounting rules). These rights include those under applicable data protection law in your country, including Mexico's federal data protection law (LFPDPPP) for users in Mexico.

Our support inbox is being set up — the contact address for privacy requests will be published on the Contact page.

Changes

When this policy changes, we update this page and its date. Significant changes will be flagged on the site.

This policy covers your data. For the rules on buying from us, see our Terms of Service.

This page is published in more than one language. If the versions differ, the English version prevails.