Contact Us
Questions about an order, a return, or a guarantee claim — here's how to reach us.
Email Support
Write to support@vovoray.com. Include your order number if your question is about an order — it lets us answer in one round instead of two.
Before You Write
Most questions are already answered on these pages:
- Shipping Info — cost, coverage, delivery dates.
- Return & Refund Policy — the 15-day no-questions-asked window.
- Color-Fade Guarantee — faded color, replacement or refund.
- Materials Guide — what 316L means and how our finishes work.
You can write to us in English or Spanish.